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Khaled Driss

604-740-7326  Vancouver, BC



My objective is to obtain a Senior systems/network administration management position with a growing organization that will benefit from my strong problem-solving skills, technology experience, and aptitude for cost-effectively improving efficiency. While I am interested in onsite work, I prefer to use my knowledge of remote administration to deliver offsite services, cutting overhead without impacting responsiveness, quality, or communication.


Summary of Qualifications

I have extensive experience in systems, network, and database administration, as well as communication and storage system design, deployment, and maintenance, gained while employed by others and while serving clients of my own company, Currently, my focus is on cloud and virtualization technologies and how they can be best leveraged to help organizations take advantage of their cost, flexibility, and functional advantages. Able to work well independently or as part of a group, I learn new concepts and technologies quickly and have a well-developed talent for integrating them with existing systems.


Work Experience

Systems/Network Administrator, e-SFO, San Francisco, California — 1998-Present

Played a lead role in defining and designing data management policies, processes, and storage solutions; oversaw network infrastructure, security, connectivity, and maintenance; procured products and services; monitored storage systems and verified backup integrity using Symantec Backup Exec and DFS; recommended cloud and storage technologies; configured, monitored, troubleshot, and maintained HP BLADE servers, as well as CISCO routers and switches, FortiGate firewall, Barracuda spam firewall, scanners, and printers; proactively monitored and ensured data availability, optimal access performance, and data security for servers and workstations using Microsoft SharePoint , Operations Manager, and Systems Management Server; increased efficiency by suggesting automatic updates and security patches using MOM and SMS; maintained Active Directory, DNS resolution, and MX records for Exchange Server 2010; led migration and colocation of local systems to Microsoft Office 365 cloud systems; created, implemented, and secured SharePoint team sites on Office 365; implemented Symantec Endpoint Protection and Backup Exec, and AZURE Backup Recovery Services.


Provided responsive, professional remote IT support for clients throughout Canada and the US; handled all aspects of IT management, cloud services, virtualization, custom programming/scripting, and other IT services; planned and implemented disaster recovery; improved uptime and efficiency with redundant onsite and cloud systems; partnered with Microsoft to offer Office 365 migration expertise and resale.

Technology Expertise


HP Blade Server Generations
HP DL Rack servers
FortiGate Firewall and FORTIAPP

Cisco Series routers and Cisco Catalyst switches

x86 and 64-bit hardware servers, workstations, and laptops

Colocation facility, server installation, and power management experience


Microsoft Exchange Server (onsite and cloud)

Microsoft Office 365

Microsoft SharePoint

Microsoft Teams

Microsoft Operations Manager

Microsoft AZURE


Microsoft Windows Servers and Worktations
Microsoft AZURE certified

Citrix MetaFrame Certified


MS in Computer Information Systems, Golden Gate University, San Francisco, CA 1999

Bachelor of Business Administration, Mercer University, Atlanta, GA 1997


Microsoft Partner (Office 365 and Cloud Specialist)

Microsoft Certified Professional 2930758

Cisco Certified Network Associate CSCO10983128

Citrix Certified Administrator

Currently hold a Gold and Silver Microsoft partnership.


Available on request

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