SERVICES AND CONTRACTING

With a maintenance contract from in-canada.com® you get the peace of mind knowing, you have immediate access to engineers with the highest level of accreditation and knowledge of supporting networks and users. We provide an efficient and economic helpdesk solution and we will also attend site when required.

  • Designing, planning and Implementation of small office and home networks  
  • Implementation of a ROUTER Firewall, and SWITCHES
  • Operating system installation and configuration
  • Setting up and configuring wireless networks, ADSL modems, broadband routers and sharing high speed internet access across a network
  • Windows 2000/2003/XP networking, maintenance and administration
  • Installing and configuring licensed software applications
  • Implementation of data security such as securing small office and home networks against malicious attacks, viruses, disk failures etc
  • customizing your desktop environment and software applications according to your specific needs
  • Citrix, CISCO Systems setup and configuration
  • Domain Name Registration, e-Mail setup, Web site and database Development
  • Web Hosting Services as low as 30 $ca/month

Other services we offer:

e-Mail Support

Response Time: 1 Business Day

Phone Support

Wait Time: Will vary

Charge: $49.00 CAD or per request

(Some support may not be covered under this charge.)

Charge: $99.00 CAD per request during business hours.
(Some support may not be covered under this charge.)

$199.00 CAD per request for business-critical after-hours support.

A 5-pack Phone Support Contract is available for $449.00 CAD.
For more information call (415) 738-8759 or (604) 740-7326

Start an e-Mail Request  


All Prices listed on this page are in Canadian dollars, and Paid Support is billable to in-canada.com Paypal account kdriss@in-canada.com

Product Support Services are subject to in-canada.com's then-current prices, terms, and conditions, which are subject to change without notice. The support options, services, and prices described herein are available for in-canada.com products acquired in the United States and Canada.

 

Hours for Phone (Pacific Time): Monday - Friday 8:00 A.M. - 6:00 P.M

Business-Critical after hours support: 24 hours a day Monday-Sunday


Business-critical after-hours support provides support only for business-critical issues. Business-critical issues are defined as situations that involve a system, a network, a server, or a critical program down situation that severely affects customer production or profitability. These are high-impact issues where production, operations, or development are proceeding but could be severely affected within several days.

International only: After-hours support will only be provided for business-critical incidents on English, French and Arabic versions products and in the English, French and Arabic languages.


Certified Citrix Administrator

MCP# 2930758 Cisco ID number:  CSCO10983128 PayPal Accepted: KDriss@in-canada.com

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