SERVICES AND CONTRACTING:
Experience
In-canada.com and its team of professionals have been offering Remote Systems Administrator services since 1999. we know how to keep our customers happy. This is why our team is only comprised of the best people and we only invest in the best equipment.
Technical Support
In-canada.com technical support representatives are qualified technicians who will understand the customers needs and respond to their problems quickly and efficiently. be assured to get a quick answer when calling or e-mailing our technical support team.
Select a plan that best meets your firms needs, and contact us to better assist you.
| Monitoring Services (Remote or onsite) | Support Services | ||
Desktop/Server Monitoring & Alerting |
Hourly Phone & Email Support |
||
Availability Monitoring & Alerting |
Hourly Remote Control Support |
||
Error & Event Log Monitoring |
Unlimited Phone & Email Support |
||
Drive Space Monitoring |
Unlimited Remote Control Support |
||
Website Monitoring |
|
||
Application & Database Monitoring |
|
||
Asset Inventory |
|
||
|
|||
Security Services |
Help Desk System |
||
Network Firewall Monitoring |
Client Service Portal |
||
User Accounts |
Remote Control |
||
File Sharing Permissions |
Workstation/Server Audit |
||
Antivirus & Spyware Diagnostics |
Detailed Reporting |
||
|
Patch Deployment Tools |
||
| Maintenance Services (Remote or onsite) |
Additional Support Services (Remote or onsite) |
||
| Microsoft Patch Management | Monthly Network Summary Reports | ||
| Printer Setting Management | Guaranteed Response Time> | ||
| Log File Maintenance | |||
| Firewall/VPN/Router Management | |||
| Asset Management | |||
| Assigned Primary Consultant | |||